Last Updated: July 22, 2025

These Terms of Service (“Terms”) govern your use of the services provided by Velocity Automation Solutions, LLC. (“Velocity Automation Solutions,” “we,” “us” or “our”), including our website, software, APIs and any other products or services we make available (collectively, the “Services”). By accessing or using the Services, you agree to be bound by these Terms. If you do not agree, do not use the Services.

1. Definitions

“Customer” means you, the person or entity that registers for or uses the Services.

“Account” means the unique account you create to access the Services.

“Content” means all data, text, files, images, video, or other materials you upload, submit or otherwise provide to the Services.

2. Acceptance of Terms

By creating an Account or using the Services, you confirm that you are at least 18 years old, have the legal capacity to enter into these Terms, and agree to comply with them.

3. Account Registration

You must provide accurate and complete information when you register.

You are responsible for keeping your password and Account credentials secure.

You agree to notify us immediately of any unauthorized use of your Account.

4. Subscription Plans and Fees

The Services are offered on a subscription basis. You agree to pay all fees in accordance with the plan you select.

All fees are quoted in U.S. dollars and are non-refundable except as required by law.

We reserve the right to change our pricing or add new fees upon 30 days’ notice.

5. Payment Processing

All payments are processed through our third-party payment processor, Stripe. By providing payment information, you authorize us and Stripe to charge your chosen method of payment.

6. License and Restrictions

6.1 License Grant

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Services for your internal business purposes.

6.2 Restrictions

You may not:

Copy, modify or create derivative works of the Services.

Reverse engineer or attempt to extract the source code.

Use the Services to transmit viruses or malicious code.

Rent, lease, sublicense or otherwise transfer rights to the Services.

7. Ownership

All rights, title and interest in and to the Services (including all intellectual property rights) are and will remain the exclusive property of Velocity Automation Solutions and its licensors.

8. User Content

You retain ownership of all Content you upload.

You grant us a worldwide, royalty-free license to use, store, transmit and display your Content for the purpose of providing the Services.

You represent and warrant that you have all rights necessary to grant this license and that your Content does not infringe any third-party rights.

9. Privacy

Your use of personal information is governed by our Privacy Policy, which is incorporated by reference into these Terms.

10. Warranties and Disclaimers

We provide the Services “as is” and “as available” without warranty of any kind.

We disclaim all warranties, whether express, implied or statutory, including warranties of merchantability, fitness for a particular purpose and non-infringement.

We do not guarantee that the Services will be uninterrupted, error-free, or secure.

11. Limitation of Liability

To the maximum extent permitted by law, Velocity Automation Solutions and its officers, directors, employees and agents will not be liable for:

Any indirect, incidental, special, consequential or punitive damages.

Any loss of profits, revenue, data or goodwill.

Damages arising out of your use or inability to use the Services.
In no event will our aggregate liability exceed the subscription fees you paid in the 12 months preceding the claim.

12. Indemnification

You agree to indemnify, defend and hold harmless Velocity Automation Solutions from and against any claims, damages, losses, liabilities and expenses arising from your breach of these Terms or your use of the Services.

13. Term and Termination

Term – These Terms remain in effect until your subscription ends or we terminate your Account.

Termination by You – You may cancel your subscription at any time through the Account settings.

Termination by Us – We may suspend or terminate your Account for breach of these Terms or for any conduct we deem harmful.

Effect of Termination – Upon termination, your right to use the Services ends and we may delete your Content in accordance with our Data Retention Policy.

14. Governing Law and Dispute Resolution

These Terms and any dispute arising out of or relating to them will be governed by the laws of the Province of Manitoba and the laws of Canada applicable therein. Any legal action must be brought in the courts located in Winnipeg, Manitoba, and you consent to the exclusive jurisdiction of those courts.

15. Changes to Terms

We may modify these Terms at any time. If we make material changes, we will notify you by email or by posting notice in the Services 30 days before the changes take effect. Your continued use after the effective date constitutes acceptance.

16. Entire Agreement

These Terms, together with the Privacy Policy and any Order Forms or addenda, constitute the entire agreement between you and Velocity Automation Solutions regarding the Services.

17. Contact Information

If you have questions about these Terms, please contact us:

Email: [email protected]

Mail:
Velocity Automation Solutions, LLC.
Attn: Legal Department
380 Novavista Dr
Winnipeg, Manitoba

Thank you for choosing Velocity Automation Solutions. We look forward to serving you.